10:30 AM Breakout Sessions & Educational Programming
12 PM Lunch
1 PM Breakout Sessions
5 PM Networking Happy Hour at Pier59
8 AM Breakfast & Registration
9 AM Breakout Sessions & Educational Programming
12:30 PM Day 2 programming concludes
AFTERNOON Network and explore the city!
Community and Education Day A day to meet, learn and grow together. Connect one-on-one with peers, engage with Braze experts for demos and consultations in our education center, and visit our technology and solutions partners at their showcases in the expo room.
8 AM Breakfast & Registration
9 AM Workshops, Demos, Learning Courses, 1:1 Consultations, and more
That’s our motto. Whether it be personal or professional, when you are part of the Braze community, the journey starts exactly where you are and takes you to the places you want to go. With inspiration from industry experts paired with support from your peers and us!
Be a part of the diverse and expansive Braze community.
Sharpen your skills
The Braze Learning team will be on-site offering FREE in-depth product training. Plus, one free certification voucher (up to a $500 value) to all FORGE 2022 attendees.These sessions will ensure you’ve got the tools to deliver brilliant customer engagement programs and prepare you for professional opportunities with a mastery of Customer Engagement best practices powered by Braze. This FORGE-exclusive offer only happens once a year, so don’t miss it!
Click here for a customizable note that outlines why you and your team can't miss FORGE. Just download, add your info, and share it with your manager.
What You'll Learn
Join us as we explore the topics that empower meaningful end-to-end customer experiences, resulting in customer-led growth for your business.
How customer data is changing
With privacy laws evolving, how can brands continue to offer deeply personalized experiences based on consumer behavior? The answer is first-party data.
Learn how you can leverage turnkey integrations in Braze to ingest user data from any source and in any format, analyze it, segment users, and create real-time customer profiles–all while gaining valuable, actionable insights about your strategy.
How to put your data to work
Once you manage your data, it’s time to channel it. Explore the Braze platform’s intuitive tools that help brands of any size develop sophisticated engagement strategies with ease. Then, leverage the latest updates and innovations in Braze to optimize campaign orchestration.
Strategies from experts
Next-generation marketing requires next-generation tools and teams. And it’s not a one-size-fits all approach. Learn how others have built effective strategies—be it a one-person “team” or a cooperative collaboration across teams at the enterprise level.
Meet us at the Bonfire
Join the Braze Bonfire community to connect with Braze users all over the world, exchange powerful insights, learn from experts, and receive live updates from FORGE.
Each year we spotlight customers, partners and individuals who leveraged the Braze platform in exciting, innovative ways. Does that sound like someone you know? Nominate them for a 2022 Torchie Award. Winners will be announced at FORGE ‘22.
Located at New York's Chelsea Piers, the 100,000 square-foot Pier59 Studios is the premier multimedia studio in New York City and host to some of the city’s most renowned shows and events.
Frequently Asked Questions
Counting down to this year's conference? Get ready with our insider tips, tricks, and exclusive guidance to ensure you make the most of FORGE.
What is FORGE? With a laser-like focus on the best tools and practices to deliver brilliant customer experiences, FORGE educates, informs, and inspires within a trusted community environment. FORGE is the definitive destination for innovative professionals to learn how to build for, and engage with, customers within the modern ecosystem.
Who should attend FORGE? Anyone who touches the customer experience—marketing, growth, and engagement team members, as well as developers interested in learning about best practices and tools to deliver brilliant customer experiences in today’s fast-evolving technology landscape.
When and where is FORGE? Oct 12-14, 2022 Pier59 | 59 Chelsea Piers, New York, NY 10011
How can I register for FORGE? Click the register button above
When will the final FORGE agenda be available? The FORGE website will be updated on an ongoing basis as speakers and sessions are confirmed.
What are the nearest airports to Pier59? (Note: All times may vary depending upon traffic and transit schedules.)
Newark (EWR): 45 minutes by car, 1 hour by public transit
John F Kennedy (JFK): 1 hour by car, 1 hour and 15 minutes by public transit
LaGuardia (LGA): 45 minutes by car, 1 hour and ten minutes by public transit
What are the closest trains and subways to Pier59? 14 Street Stations: L, A, C, E, 1, 2, 3, PATH
Amtrak services the Northeast Corridor between Boston and Washington, D.C., and stops at Penn Station in Manhattan; Amtrak riders can take the 1/2/3 or A/C/E trains to Pier 59.
Is there onsite parking available at Pier59? There are a limited number of spots and parking that will be available on a first-come, first-serve basis. Parking rates can be found here.
What nearby hotels would you recommend? Recommended hotels within walking distance are listed below. There are no conference blocks for this year’s FORGE, but feel free to reach out to the hotels directly for rates.
The Standard Highline (9 min walk): 848 Washington St, New York, NY 10014 (212- 645-4646)
The Jane Hotel (12 min walk): 113 Jane St, New York, NY 10014 (212-924-6700)
The Highline Hotel (6 min walk): 180 10th Ave, New York, NY 10011(212 -929-3888)
Selina Chelsea (12 min walk): 518 W 27th St, New York, NY 10001 (212-216-0000)
What’s the weather like in New York City in October? October is one of the best months to visit NYC. Average temperatures during mid October can range from lows in the mid 50s to highs in the low 70s.
Is there a dress code? Nope. Feel free to wear what you’re most comfortable in.
Will meals be served at FORGE? Food options will vary from day to day. Please see details below for what will be provided on-site for ticketed attendees:
October 12: Continental breakfast, grab-and-go lunch, snacks, beverages, as well as happy hour bites and drinks
October 13: Continental breakfast grab-and-go lunch, snacks, and beverages
October 14: Continental breakfast, snacks, and beverages
I have dietary restrictions. How can I alert the conference organizers? When registering for a conference ticket, make sure to select your dietary preferences during the process.