As a Team Lead on the Technical Account Management team at Braze, Olivia brings over six years of experience navigating the complex technical lifecycles of Enterprise and Strategic global brands. With a deep background in managing high-scale architectures, she has a proven track record of helping some of Braze’s most advanced customers bridge the gap between technical complexity and business execution. Olivia is dedicated to translating intricate technical solutions into digestible marketing use cases, driving measurable business outcomes through platform adoption, and ensuring customers unlock the full value of the ever-evolving Braze ecosystem.