AI is moving rapidly from experimentation to everyday execution in retail—but what does meaningful adoption actually look like on the ground?

In this practical fireside chat, Chris Johnston is joined by Craig Cauchi, AWS’s retail AI specialist, and a leading retail executive to explore how brands are using AI, real-time data and modern technology to solve real business problems today.

Rather than blue-sky predictions, we’ll focus on what AWS is seeing across retailers and the experience of a brand putting these capabilities into practice—from breaking down data silos and reducing data latency to making customer interactions more relevant and automating everyday experiences.

We’ll explore what works, what doesn’t, the realities of transformation and where retailers are seeing measurable commercial impact.

Expect practical examples, lessons learned and actionable advice for turning AI from an innovation project into a capability that delivers results every day.