IVE helps brands unlock greater value from Braze by connecting customer data, technology, content and channels to deliver personalised , real time customer experiences

We support the full customer engagement lifecycle, from strategy and solution design through to Braze implementation, journey orchestration, campaign delivery and ongoing optimisation.

Our platform agnostic approach enables Braze to operate as part of a modern composable technology ecosystem, integrating with data warehouses, CDPs, analytics platforms, content systems and other best in class technologies

Our capabilities include:

• Customer engagement strategy, maturity assessments and technology roadmaps
• Braze solution architecture, implementation, integrations and migration
• Customer data strategy, segmentation, identity and audience design
• Personalised journey orchestration across email, SMS, Push, In App, Web and offline channels
• Campaign execution testing reporting governance and managed services
• AI Enabled use cases that improve decisioning, productivity and customer relevance
• Connect comms across Digital and Direct Mail