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    Tracks Speakers Agenda Why Attend Venue FAQ Register

    It’s time to FORGE connections


    Join us this autumn and hear from brands like 
    Auto Trader, Delivery Hero, Depop, DICE, FREE NOW, Klarna, and more!

    What You'll Learn

    Let data be the solution, 
    not the problem

    Turnkey integrations to ingest and analyze data while gaining valuable, actionable insights about consumers.

    Sophisticated campaigns,
    simple execution

    Intuitive tools to help brands of any size develop sophisticated single and multi-channel campaign strategies with ease.

    Built for growth

    Award-winning support and services to empower brands of any size to join an inclusive community, evolve their engagement strategy, and drive growth.

    Tracks and Sessions: Something for Everyone

    View Full Agenda →



    Know your Braze

    Product vision, deep dive sessions with Braze experts and customers, hands on demos, Braze Learning training sessions, and 1:1 consultations

    Who's using Braze

    Use case sessions that highlight how customers and partners maximize potential with our products

    Braze for admins & developers

    Hands-on sessions and training for developers to learn technical skills for Braze

    Uplevel customer engagement

    Inspirational thought leadership content to address customer-led growth, from building next-gen teams to unleashing creativity through technology

    Art of the possible with Braze

    Inspiration meets application. Solution-based sessions, from Small Business to Enterprise, highlighting stories from customers and industry leaders

    The Braze Learning team will be on-site offering FREE in-depth product training. 

    Plus, one free certification voucher (up to a £500 value in all)

    Speakers

    speaker image
    MP
    Mary Portas
    Founder of Portas and Co-Chair of Better Business Act
    speaker image
    SB
    Steven Bartlett
    Founder, Entrepreneur, Author & Host of ‘The Diary Of A CEO’ Podcast
    speaker image
    AM
    Astha Malik
    CMO
    Braze
    speaker image
    AJ
    Attila Jakab
    Director of Demand
    Zalando Lounge
    speaker image
    BP
    Bhavik Patel
    Director of Analytics
    Hopin
    speaker image
    CD
    Catherine David
    Head of Growth
    Gousto
    speaker image
    CK
    Corey Krafte
    Technology Partner Manager
    Talon
    speaker image
    DR
    Damien Rooza
    Consumer Performance Lead
    Auto Trader
    speaker image
    DL
    Daniel Lindsay
    Data, Insights and Analytics Director
    Estée Lauder Companies UK & Ireland
    speaker image
    DS
    David Sealey
    Director of Strategy & Growth
    CACI
    speaker image
    EC
    Emilie Chanson
    Head of CRM - Monetization
    Deezer
    speaker image
    EA
    Emma Attwood
    Senior Growth Manager
    Gousto
    speaker image
    GG
    Georgia Glanville Harrison
    VP Customer Success, EMEA
    Braze
    speaker image
    GB
    Guendalina Braga
    Automated Programs Lead
    BlaBlaCar
    speaker image
    GS
    Guy Shriki
    Head Of Brand Awareness
    monday.com
    speaker image
    IL
    Ianina Lucca
    Chief Growth Officer
    Depop
    speaker image
    ID
    Ivo Dutra
    Associate Product Manager / CRM
    Dailymotion
    speaker image
    JF
    Jackie Franklin
    Senior Strategic Business Consultant
    Braze
    speaker image
    JG
    Jimi Gaitskell
    Strategic Major Account Executive
    Heap
    speaker image
    JH
    Jon Hyman
    CTO & Cofounder
    Braze
    speaker image
    JS
    June Sarpong
    OBE; TV Presenter, Diversity Expert, Award-Winning Author and Former Director of Creative Diversity at the BBC
    speaker image
    JK
    Justyna Kaletka
    Senior Marketing Manager
    Klarna
    speaker image
    KH
    Kammi Hackett-Bunker
    Strategic Customer Success Manager, Enterprise
    Braze
    speaker image
    KF
    Kevin Fons
    Senior CRM Manager
    IDAGIO
    speaker image
    LW
    Lauren Walker
    Head of Data & Analytics UKI & Europe
    Accenture Song
    speaker image
    LR
    Lisa Raciti
    Senior CRM Manager
    JOYN
    speaker image
    LL
    Luigi Liguori
    Global Senior Product Manager
    Philips Hue
    speaker image
    MN
    Magith Noohukhan
    Head Evangelist
    Braze
    speaker image
    MA
    Maria Alba Mata
    CRM Sr Specialist
    Wallapop
    speaker image
    MA
    Mariam Asmar
    VP, Strategic Consulting
    Braze
    speaker image
    MP
    Martin Pötz
    Head of CRM
    FREE NOW
    speaker image
    MC
    Matt Cresswell
    Chief Data Officer
    MoneySuperMarket
    speaker image
    MD
    Matt Dyson
    Director of CRM
    Blinkist
    speaker image
    MM
    Matt McRoberts
    SVP, Global Alliances
    Braze
    speaker image
    MB
    Michael Bate
    Group Head of CRM & Marketing Capability at TUI
    TUI
    speaker image
    MM
    Miguel Martin
    Head of Digital Marketing
    Joe & The Juice
    speaker image
    MK
    Murali Kiruba
    Transformation Technology Executive Director
    Estée Lauder Companies UK & Ireland
    speaker image
    MK
    Myles Kleeger
    President & CCO
    Braze
    speaker image
    NP
    Nick Peng
    Head of Global CRM
    Just Eat Takeaway
    speaker image
    NM
    Ntsako Mokwena
    Global CRM Lead
    Dice
    speaker image
    PD
    Paul Davey
    Senior Mobile Marketing Manager
    Auto Trader
    speaker image
    PN
    Paul Nunnerley
    Technical Lead
    Auto Trader
    speaker image
    PR
    Pauline Roggero
    CRM Manager
    Wallapop
    speaker image
    PL
    Philippe Lachmann
    Senior Enterprise Account Executive
    Braze
    speaker image
    RR
    Rachel Robertson-Brown
    Head of Retention
    The Guardian
    speaker image
    RW
    Rachel Wignall
    Product Director
    Daily Motion
    speaker image
    RB
    Rafael Beckenkamp
    Team Lead - CRM Tech
    Delivery Hero
    speaker image
    RM
    Rob Murphy
    VP Sales, EMEA
    mParticle
    speaker image
    SM
    Sam Miller
    Strategic Business Consultant
    Braze
    speaker image
    SA
    Samia Abdallah
    Senior Product Manager
    HomeToGo
    speaker image
    SJ
    Sarah Jones
    Senior CRM Manager
    Auto Trader
    speaker image
    SM
    Sergi Martinez
    Senior Android Developer
    Adevinta
    speaker image
    SW
    Simone Wong
    Head of Customer Loyalty
    Tier
    speaker image
    TH
    Taylor Hoffmann-Subjack
    Head of Customer Activation
    Klarna
    speaker image
    WF
    William Forbes
    Senior Manager, Enterprise, Customer Success EMEA
    Braze
    speaker image
    YB
    Yoav Banai
    Group VP Retention & Engagement
    HBO Max

    Our Sponsors

    Platinum

    Engagement

      

    Community

    Your Title Here

    Want to sponsor FORGE?


    To inquire about sponsoring this year’s FORGE, please reach out to sponsorship@braze.com

    Agenda

    TUESDAY, 8/11

    8 AM
    Breakfast & Registration

    9 AM
    Mainstage Keynote Presentations

    10:30 AM
    Breakout Sessions

    1 PM
    Lunch

    2 PM
    Breakout Sessions

    5 PM
    Networking Happy Hour

    WEDNESDAY, 9/11

    Community and Education Day
    A day to meet, learn and grow together. Connect one-on-one with peers, engage with Braze experts for demos and consultations in our education center, and visit our technology and solutions partners at their showcases in the expo room.


    9:30 AM
    Breakfast & Registration

    10 AM
    Breakout Sessions

    2 AM
    Lunch

    3 PM
    Conference concludes

    Ready to Attend?

    Register Now

    Why Attend?

    Grow with Braze

    That’s our motto. Whether it be personal or professional, when you are part of the Braze community, the journey starts exactly where you are and takes you to the places you want to go. With inspiration from industry experts paired with support from your peers and us! 


    Be a part of the diverse and expansive Braze community.

    Sharpen your skills

    The Braze Learning team will be on-site offering FREE in-depth product training. Plus, one free certification voucher (up to a $500 value) to all FORGE 2022 attendees. These sessions will ensure you’ve got the tools to deliver brilliant customer engagement programs and prepare you for professional opportunities with a mastery of Customer Engagement best practices powered by Braze. This FORGE-exclusive offer only happens once a year, so don’t miss it!


    Learn more about Braze Learning →

    FORGE connections

    Don’t get lost in the crowd. We’re about bringing people closer in a more engaging environment. FORGE allows you to truly connect within 1:1 and small group interactions in a hands-on-setting.

    Your Title Here

    Ready to attend?

    Register Now

    Need to justify your trip? 

    Click here for a customizable note that outlines why you and your team can't miss FORGE. Just download, add your info, and share it with your manager. 

    What You'll Learn

    Join us as we explore the topics that empower meaningful end-to-end customer experiences, resulting in customer-led growth for your business.



    How customer data is changing


    With privacy laws evolving, how can brands continue to offer deeply personalized experiences based on consumer behavior? The answer is first-party data. 


    Learn how you can leverage turnkey integrations in Braze to ingest user data from any source and in any format, analyze it, segment users, and create real-time customer profiles–all while gaining valuable, actionable insights about your strategy.

    How to put your data to work


    Once you manage your data, it’s time to channel it. Explore the Braze platform’s intuitive tools that help brands of any size develop sophisticated engagement strategies with ease. Then, leverage the latest updates and innovations in Braze to optimize campaign orchestration.

    Strategies from experts


    Next-generation marketing requires next-generation tools and teams. And it’s not a one-size-fits all approach. Learn how others have built effective strategies—be it a one-person “team” or a cooperative collaboration across teams at the enterprise level.

    The Venue

    Victoria House at Bloomsbury Square Garden

    Located at London’s Bloomsbury Square Garden, the 22,000 square-foot Grade II listed building is in the heart of London’s Knowledge Quarter and host to some of the city’s most renowned shows and events.

    Frequently Asked Questions

    Counting down to this year's conference? Get ready with our insider tips, 
tricks, and exclusive guidance to ensure you make the most of FORGE.



    What is FORGE?
    With a laser-like focus on the best tools and practices to deliver brilliant customer experiences, FORGE educates, informs, and inspires within a trusted community environment. FORGE is the definitive destination for innovative professionals to learn how to build for, and engage with, customers within the modern ecosystem.

    Who should attend FORGE?
    Anyone who touches the customer experience—marketing, growth, and engagement team members, as well as developers interested in learning about best practices and tools to deliver brilliant customer experiences in today’s fast-evolving technology landscape.

    When and where is FORGE?
    Nov 8-9, 2022
    Victoria House | Southampton Row, London WC1B 4JB, UK

    How can I register for FORGE?
    Click the
    register button above

    When will the final FORGE agenda be available?
    The FORGE website will be updated on an ongoing basis as speakers and sessions are confirmed.

    Can my company sponsor FORGE?
    To inquire about sponsoring this year’s FORGE, please reach out to
    sponsorship@braze.com

    What is your cancellation policy?
    See our refund policy.

    What nearby hotels would you recommend? 
    We recommended the following hotels. Please contact
    annemarie@eas-now.com - directly with the reference Braze 2022 to secure a preferential rate.

    • Hoxton, Southwark
    • Hilton, Euston, London
    • Grange Claredon, London

    What are the nearest airports to Victoria House? 
    (Note: All times may vary depending upon traffic and transit schedules.)

    • London City (LCY): 30 minutes by car, 45 minutes by public transit 
    • Gatwick (LGW): 1 hour and 30 minutes by car, 1 hour by public transit
    • Heathrow (LHR): 1 hour and 10 minutes by car, 35 minutes by public transit

    What are the closest trains and subways to Victoria House?

    • Holborn Underground Tube
    • London Euston Overground
    • Farringdon Overground

    What’s the weather like in London in November?
    Average temperatures in London during November range from a moderate 15.3°C (59.5°F) in October to a cool 10.4°C (50.7°F).

    Is there a dress code?
    Nope. Feel free to wear what you’re most comfortable in.

    Will meals be served at FORGE?
    Food and beverages will be offered throughout the event on both days.

    I have dietary restrictions. How can I alert the conference organizers?
    When registering for a conference ticket, make sure to select your dietary preferences during the process.

    Accessibility Policy

    COVID-19 & Safety Policy

    Code of Conduct Policy

    Contact Us

    Meet us at the Bonfire 

    Join the Braze Bonfire community to connect with Braze users all over the world, exchange powerful insights, learn from experts, and receive live updates from FORGE.

    Sign Up

    Now accepting Braze Torchie Awards nominations

    Each year we spotlight customers, partners and individuals who leveraged the Braze platform in exciting, innovative ways. Does that sound like someone you know? Nominate them for a 2022 Torchie Award. Winners will be announced at FORGE ‘22.

    Check it out

    Braze.com Privacy Policy Code of Conduct Refund Policy Need Help?