Braze City x City Sydney 2026 l Customer Engagement Event

Tuesday, 18 August
Monday, 17 August

4153563 Tuesday, August 18, 2026 Tuesday, August 18, 2026 8:30 AM Tuesday, August 18, 2026 10:00 AM 8:30 AM 10:00 AM Registration Break light-orange https://events.braze.com/cityxcity-sydney-2026/session/4153563/registration 8:30 AM

4153612 Tuesday, August 18, 2026 Tuesday, August 18, 2026 8:30 AM Tuesday, August 18, 2026 10:00 AM 8:30 AM 10:00 AM Breakfast & Networking Break light-purple https://events.braze.com/cityxcity-sydney-2026/session/4153612/breakfast-networking 8:30 AM

4153578 Tuesday, August 18, 2026 Tuesday, August 18, 2026 8:30 AM Tuesday, August 18, 2026 6:00 PM 8:30 AM 6:00 PM Braze Learning Certifications Break light-pink https://events.braze.com/cityxcity-sydney-2026/session/4153578/braze-learning-certifications Learning 8:30 AM

4153564 Tuesday, August 18, 2026 Tuesday, August 18, 2026 10:00 AM Tuesday, August 18, 2026 11:30 AM 10:00 AM 11:30 AM Morning Keynotes Break light-red https://events.braze.com/cityxcity-sydney-2026/session/4153564/morning-keynotes No Sign-Up Needed Keynote 10:00 AM

Krista Wright https://assets.swoogo.com/uploads/full/7228934-6a4be0ac758c6.png https://assets.swoogo.com/uploads/medium/7228956-6a4be1a02e3be.png

Jon Hyman https://assets.swoogo.com/uploads/full/7155917-6a3197e70a4ca.png https://assets.swoogo.com/uploads/medium/6780111-69cd818f86d07.png

4211678 Tuesday, August 18, 2026 Tuesday, August 18, 2026 11:30 AM Tuesday, August 18, 2026 11:45 AM 11:30 AM 11:45 AM Break Break light-purple https://events.braze.com/cityxcity-sydney-2026/session/4211678/break 11:30 AM

4342252 Tuesday, August 18, 2026 Tuesday, August 18, 2026 11:45 AM Tuesday, August 18, 2026 12:30 PM 11:45 AM 12:30 PM The Human Edge: Turning Digital Journeys into Conversion Engines Break light-pink https://events.braze.com/cityxcity-sydney-2026/session/4342252/the-human-edge-turning-digital-journeys-into-conversion-engines 11:45 AM

James Goodwin https://assets.swoogo.com/uploads/full/7318241-6a67a0e3f09d5.png https://assets.swoogo.com/uploads/medium/7317993-6a679749a3090.png

4211700 Tuesday, August 18, 2026 Tuesday, August 18, 2026 11:45 AM Tuesday, August 18, 2026 12:30 PM 11:45 AM 12:30 PM Win them over, so you don’t have to win them back Break light-pink https://events.braze.com/cityxcity-sydney-2026/session/4211700/win-them-over-so-you-don’t-have-to-win-them-back 11:45 AM

Kate McBean https://assets.swoogo.com/uploads/full/7239888-6a4e82b3242a5.png https://assets.swoogo.com/uploads/medium/7247123-6a50281d65900.png

Ashley Crane https://assets.swoogo.com/uploads/full/7310447-6a63ade99f58c.png https://assets.swoogo.com/uploads/medium/6780111-69cd818f86d07.png

4288908 Tuesday, August 18, 2026 Tuesday, August 18, 2026 11:45 AM Tuesday, August 18, 2026 12:30 PM 11:45 AM 12:30 PM Advanced Personalisation with Canvas Context Break light-pink https://events.braze.com/cityxcity-sydney-2026/session/4288908/advanced-personalisation-with-canvas-context No Sign-Up Needed 11:45 AM

Winnie Drew https://assets.swoogo.com/uploads/full/7155920-6a3197ff5823d.png https://assets.swoogo.com/uploads/medium/6780111-69cd818f86d07.png

Reshma Sanghvi Dilip Kumar https://assets.swoogo.com/uploads/full/7155918-6a3197f17e170.png https://assets.swoogo.com/uploads/medium/6780111-69cd818f86d07.png

4153566 Tuesday, August 18, 2026 Tuesday, August 18, 2026 12:30 PM Tuesday, August 18, 2026 2:00 PM 12:30 PM 2:00 PM Networking at City x City Break light-purple https://events.braze.com/cityxcity-sydney-2026/session/4153566/networking-at-city-x-city 12:30 PM

4153565 Tuesday, August 18, 2026 Tuesday, August 18, 2026 12:30 PM Tuesday, August 18, 2026 2:00 PM 12:30 PM 2:00 PM Lunch Break light-purple https://events.braze.com/cityxcity-sydney-2026/session/4153565/lunch 12:30 PM

4342253 Tuesday, August 18, 2026 Tuesday, August 18, 2026 2:00 PM Tuesday, August 18, 2026 2:45 PM 2:00 PM 2:45 PM What's New in Braze Break light-pink https://events.braze.com/cityxcity-sydney-2026/session/4342253/what's-new-in-braze 2:00 PM

Candice Hyytinen https://assets.swoogo.com/uploads/full/7278162-6a5a323d4b90f.png https://assets.swoogo.com/uploads/medium/6780111-69cd818f86d07.png

Winnie Drew https://assets.swoogo.com/uploads/full/7155920-6a3197ff5823d.png https://assets.swoogo.com/uploads/medium/6780111-69cd818f86d07.png

4288914 Tuesday, August 18, 2026 Tuesday, August 18, 2026 2:00 PM Tuesday, August 18, 2026 3:30 PM 2:00 PM 3:30 PM Customer Engagement Workshop Break light-pink https://events.braze.com/cityxcity-sydney-2026/session/4288914/customer-engagement-workshop No Sign-Up Needed 2:00 PM

Reshma Sanghvi Dilip Kumar https://assets.swoogo.com/uploads/full/7155918-6a3197f17e170.png https://assets.swoogo.com/uploads/medium/6780111-69cd818f86d07.png

4347970 Tuesday, August 18, 2026 Tuesday, August 18, 2026 3:00 PM Tuesday, August 18, 2026 3:45 PM 3:00 PM 3:45 PM Owning the Fan Journey: How Australia's Sports Giants Personalise at Scale Break light-pink https://events.braze.com/cityxcity-sydney-2026/session/4347970/owning-the-fan-journey-how-australia's-sports-giants-personalise-at-scale No Sign-Up Needed 3:00 PM

Hayleigh Dickison https://assets.swoogo.com/uploads/full/7310423-6a63acde0238f.png https://assets.swoogo.com/uploads/medium/7310527-6a63b15af00e2.png

4211702 Tuesday, August 18, 2026 Tuesday, August 18, 2026 3:45 PM Tuesday, August 18, 2026 4:15 PM 3:45 PM 4:15 PM Break Break light-purple https://events.braze.com/cityxcity-sydney-2026/session/4211702/break 3:45 PM

4207653 Tuesday, August 18, 2026 Tuesday, August 18, 2026 4:15 PM Tuesday, August 18, 2026 5:00 PM 4:15 PM 5:00 PM Closing Keynotes Break light-red https://events.braze.com/cityxcity-sydney-2026/session/4207653/closing-keynotes No Sign-Up Needed Keynote 4:15 PM

4153568 Tuesday, August 18, 2026 Tuesday, August 18, 2026 5:00 PM Tuesday, August 18, 2026 6:00 PM 5:00 PM 6:00 PM Engagement Hour Normal light-purple https://events.braze.com/cityxcity-sydney-2026/session/4153568/engagement-hour 5:00 PM

4153613 Tuesday, August 18, 2026 Tuesday, August 18, 2026 5:00 PM Tuesday, August 18, 2026 6:00 PM 5:00 PM 6:00 PM Networking at City x City Break light-purple https://events.braze.com/cityxcity-sydney-2026/session/4153613/networking-at-city-x-city 4:45 PM

4153573 Tuesday, August 18, 2026 Tuesday, August 18, 2026 6:00 PM Tuesday, August 18, 2026 6:00 PM 6:00 PM 6:00 PM Attendee departures Break light-orange https://events.braze.com/cityxcity-sydney-2026/session/4153573/attendee-departures 6:00 PM

4153576 Monday, August 17, 2026 Monday, August 17, 2026 12:30 PM Monday, August 17, 2026 1:00 PM 12:30 PM 1:00 PM Registration and Check-In (for Bootcamps only) Break light-orange https://events.braze.com/cityxcity-sydney-2026/session/4153576/registration-and-check-in-for-bootcamps-only Learning 12:30 PM

4241220 Monday, August 17, 2026 Monday, August 17, 2026 1:00 PM Monday, August 17, 2026 5:00 PM 1:00 PM 5:00 PM Braze Certified Marketing Strategy Expert Bootcamp Break light-pink https://events.braze.com/cityxcity-sydney-2026/session/4241220/braze-certified-marketing-strategy-expert-bootcamp Pre-Registration Required Learning 1:30 PM

4153577 Monday, August 17, 2026 Monday, August 17, 2026 1:00 PM Monday, August 17, 2026 6:30 PM 1:00 PM 6:30 PM Braze Learning Certifications Break light-pink https://events.braze.com/cityxcity-sydney-2026/session/4153577/braze-learning-certifications No Sign-Up Needed Learning 1:00 PM

4241179 Monday, August 17, 2026 Monday, August 17, 2026 1:30 PM Monday, August 17, 2026 3:00 PM 1:30 PM 3:00 PM Braze Learning: Liquid Essentials Break light-pink https://events.braze.com/cityxcity-sydney-2026/session/4241179/braze-learning-liquid-essentials Pre-Registration Required Learning 1:30 PM

4241181 Monday, August 17, 2026 Monday, August 17, 2026 3:30 PM Monday, August 17, 2026 5:00 PM 3:30 PM 5:00 PM Braze Learning: Data Essentials Break light-pink https://events.braze.com/cityxcity-sydney-2026/session/4241181/braze-learning-data-essentials Pre-Registration Required Learning 1:30 PM

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